Enterprise Support Specialist

The Gig

The Enterprise Support Specialist is part of Healthengine’s Customer Support team, responsible for executing enterprise onboarding, system configuration, and escalated technical support for Healthengine’s Enterprise and Pharmacy groups. This role drives the successful technical implementation and ongoing operational support of multi-location customers, ensuring operational excellence across onboarding delivery, integrations, and complex issue resolution.

Responsibilities:

• Enterprise Onboarding & Enablement Delivery: Deliver structured onboarding workshops, system training, and enablement resources to ensure successful activation and operational readiness for Enterprise and Pharmacy groups.

• Technical Configuration & Integration Support: Manage enterprise-level system configurations and coordinate integrations to ensure accurate setup, c...