Enterprise Technical Support Sr. Analyst - 외국계 IT 기업

SUCCESSKOREA

Full-time South Korea, South Korea Computer Occupations

Posted:

June 07, 2026

Location:

South Korea, South Korea, South Korea

Job Description

                    채용제목 Enterprise Technical Support Sr. Analyst - 외국계 IT 기업 (지원마감) 회사소개 외국계 IT 기업 업무내용/자격요건 Title : Enterprise Tech Support Sr. Analyst (12000JJD)
Compensation Plan Mix : 100
Job Function : Non-Sales
Grade : GwaJang
[ Description]
Responsible for providing telephone/email/chat and remote diagnostic technical support of servers, storage, switches, routers, blades and various software applications (Windows, VMWare, Exchange, Oracle, Netware, etc.). Answers questions about installation, operation, configuration, customization, performance, and usage of assigned products. Verifies warranty entitlement and determines appropriate action. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Documents problems in the support solution database for diagnostics and solution implementation
-Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat and phone. -Handl...
                

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Job Overview

Job Type: Full-time

Location: South Korea, South Korea

Posted: June 07, 2026

Deadline: July 17, 2026