EOI - Customer Success Manager, Implementations

About Us

CorePlan is a Perth, Western Australia based tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace paper and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations across mining, and our momentum is strong. We are a high-performing team of self-starters building the next generation of mining software, and we are expanding internationally.

The Role

We are looking for an Implementation Specialist to drive successful customer onboarding and deliver high-quality implementations from presales through to adoption. You will work closely with the sales, CS team members and other internal stakeholders to ensure a seamless transition from sale to full platform adoption. Your role is key in managing the project details that contribute to timely customer onboarding and high post-implementation satisfaction.