EPM Support Consultant (L2/L3)

Experience: 5+ Years

Location: Remote / Onsite (Dubai)

Role Summary

We are seeking an experienced Jedox EPM Support Consultant to provide ongoing Application Maintenance & Support (AMC) services for a mature FP&A platform. The role focuses on ensuring system stability, supporting financial planning cycles, resolving issues, and delivering continuous improvements across the Jedox landscape.

Key Responsibilities

1. Functional & Business Support
   • Support finance users during budgeting, forecasting, and reporting cycles
   • Troubleshoot issues in planning templates, reports, dashboards, and Excel add-ins
   • Validate calculations, allocations, and data consistency
   • Assist in resolving data mismatches and user queries
2. Technical Support
   • Monitor and resolve ETL jobs, integrations, and API issues
   • Perform performance tuning of cubes, reports, and applications
   • ...