Equipment Specialist

Company :

Hastings Deering (Australia) Ltd

Due to an internal secondment, Hastings Deering is seeking an Equipment Specialist for a 6-month fixed term opportunity, with the potential of extension. This role is Monday to Friday, with site-based work and one day remote (subject to business needs). We are open to candidates based out of Rockhampton or Townsville.

As the Equipment Specialist, you will be the key link between our customers and Hastings Deering, overseeing product health and performance to maximise satisfaction and minimise downtime. You will provide trusted technical support, coordinate with Caterpillar and internal teams, and contribute to the growth of parts and service.

Key Responsibilities

• Build an understanding of customer maintenance and production plans to identify improvement opportunities
• Provide customers with technical support and act as their single point of contact for dealer and O...