ERP Support Analyst at MNP - Sage Intacct

Join MNP as an ERP Support Analyst focusing on Sage Intacct, where your expertise will enhance client service in a multi-client environment. Deliver exceptional support and develop your technical skills further.
In this role at MNP, you will be instrumental in providing hands-on support for Sage Intacct environments. With a background in ERP or business applications, you will empower clients by solving complex issues while collaborating with senior analysts. This position sets the stage for your transition into a Sage Intacct specialist role, enhancing both your career and client outcomes.
Key Responsibilities:
• Deliver Tier 1-2 support for Sage Intacct
• Troubleshoot and resolve client accounting issues
• Assess and document client concerns accurately
• Collaborate with specialists on recurring problems
• Contribute to known-error documentation efforts
Requirements:
• 2+ years supporting ERP or financial applications
• Experience with Sage Intacct and ac...