ERP Support Specialist: Tech Troubleshooter, Customer Pro

Epicor in Monterrey, Mexico, is seeking a Customer Support Specialist to provide technical support via phone, email, and fax. Responsibilities include responding to client inquiries, maintaining service quality levels, and managing issues in a timely manner. Applicants should have a degree in Finance/Accounting or IT, strong communication, and problem-solving skills. The role offers comprehensive health benefits, career development opportunities, and is part of an inclusive workplace.
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