ERP/CRM Configuration SME

Description We are looking for an experienced ERP/CRM Configuration SME to support and strengthen enterprise business systems in Hartford, Connecticut. This position blends hands-on configuration work with technical leadership, requiring someone who can translate business needs into scalable solutions while maintaining dependable production performance. The ideal candidate will partner with internal stakeholders, vendors, and technical teams to improve system quality, support releases, and uphold compliance expectations.

Responsibilities:
• Evaluate incoming project requests and production issues to determine effort, priority, and technical approach.
• Design solution outlines and detailed technical specifications that support reliable ERP and CRM configuration changes.
• Guide platform development activities by promoting sound architecture, consistent build practices, and quality-focused delivery standards.
• Coordinate with external technology providers and inter...