Escalation Specialist Tier 2

TELUS Digital

Full-time Philippines, Philippines Other-General

Posted:

March 03, 2026

Location:

Philippines, Philippines, Philippines

Job Description

Account: Financial 
Work Setup: Onsite 
Location: Telus McKinley West, Taguig City 
Start date: 19-Jan-2026 
Duties: 
Support a variety of customer service related functions in call center environment 
Provide the highest level of customer support when responding to balance inquiries, investigating card declinations, processing card activations, etc. 
Qualification: 
Atleast 1 year experience in the BPO setting. 
Experience handling escalation is required. 
Job Type: Full-time 
Pay: Php28, Php29,000.00 per month 
Benefits: 
Paid training 
Work Location: In person 

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Job Overview

Job Type: Full-time

Location: Philippines, Philippines

Posted: March 03, 2026

Deadline: April 12, 2026