Escalations Engineer - Global Support & Resolution (Hybrid)

A technology solutions company in Mississauga is seeking an Escalations Engineer to manage customer cases and ensure effective resolutions. The role requires experience in customer-facing roles and familiarity with mobile device management (MDM) solutions. Candidates should have strong communication skills and a proactive approach to solving technical issues. This position offers a hybrid work model and competitive compensation in the range of $80,000 to $95,000 annually.
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