Especialista De Programas Y Servicios Al Personal

The Employee Programs & Services Specialist is responsible for directing employee services provided by vendors at Watkins Wellness Tijuana facilities and plants, with specific oversight over the cafeteria and transportation services.This position has a key role in promoting a positive and engaging work environment for our employees by ensuring best in class quality of these services, a high-touch customer service approach for our employees, and effective vendor relations management.1.
Monitor and evaluate the transportation and cafeteria services for employees and provide feedback and recommendations for improvement.2.
Handle employee inquiries, complaints, and suggestions regarding the transportation and cafeteria services, and resolve issues in a timely and professional manner.3.
Maintain and update records and reports on the transportation and cafeteria services, such as usage, costs, satisfaction, and performance.Coordinate changes to transportation routes due to shi...