Job Description
Who we are
Kanguro Insurance is a fast-growing insurtech providing pet and renters insurance to the U.S. market. We are fully digital, bilingual, and available 24/7 — focused on delivering real value to pets, their families, and renters.
Who we're looking for
We're looking for
bilingual (English–Spanish) senior CX professionals
with strong communication skills, emotional intelligence, and a passion for customers and pets. This role is ideal for
mature professionals seeking long-term stability, growth, and increased responsibility
, not a short-term stopgap.
If you enjoy solving problems,
retaining and persuading
customers, influencing decisions ethically, and delivering outstanding customer experiences — this role is for you.
Must
- 100% fluent conversational and competitive communication skills in English
- Attitude
- Based in Bogotá
- At least 2 years of experience with customer service
- Re...
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Submit your application for the Especialista en soporte al cliente position at Kanguro Insurance.
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