Estate Manager (Customer Management Dept)

What The Role Is
The ICT Governance & Operations Team Leader leads the Group's ICT ecosystem to ensure operational excellence, robust governance, and strategic alignment with business objectives. This role combines operational oversight with strategic leadership to drive digital transformation and maintain cybersecurity resilience.
This position requires strong team development capabilities to mentor ICT professionals and prepare them for emerging technologies. The leader must navigate cybersecurity threats whilst fostering continuous learning and technological adaptability within the team. The role demands a leader who can identify technology trends, create learning pathways for staff, and ensure workforce agility in evolving technical environments.
The leader oversees and manages all ICT projects and initiatives, ensuring seamless implementation through effective change management strategies and timely delivery. This includes managing project timelines, coor...