Etobicoke Client Experience Representative Role

Join Foundation Physiotherapy & Wellness as a Client Experience Representative in Etobicoke, ON, where you will contribute significantly to client satisfaction and clinic success. This full-time role focuses on exceptional service and administrative support.
As a key member of our team, you will interact with clients, manage their bookings, and ensure smooth clinic operations. You’ll acquire valuable skills in leadership, administration, and billing while working in a multi-disciplinary healthcare environment. Embrace this opportunity to grow both professionally and personally.
Key Responsibilities:
• Provide exceptional service to clients both in-person and over the phone
• Oversee front desk operations including bookings and payments
• Handle billing, invoicing, and collections effectively
• Lead and mentor the client experience team
• Compile and submit weekly performance reports for analysis
Requirements:
• Background in customer service, especially in he...