EU Customer Experience Lead - Insights & Loyalty

SquareTrade is seeking a Customer Experience Manager for Europe to lead the analysis of customer experiences, drive insights that support loyalty and retention, and influence changes across the business. Candidates should have over 5 years of experience in Customer Experience or Insights, alongside analytical skills and the ability to translate data into actionable strategies. The role supports hybrid work with 3 days in the office and 2 days from home.
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