EU Cx Manager

Vintage Cash Cow
Full time Morley, England Operations Specialties Managers
Posted:
June 14, 2026
Location:
Morley, England, United Kingdom

Job Description

Description


About the role:
As CX Manager, you will be the senior operational presence on the ground at your Arcavindi CX site. This is a newly created role that sits at the heart of how we scale our European operation. You will own site performance, lead a team of Team Leaders, drive quality and customer satisfaction, and build the kind of environment where people do their best work.

This role is all about ownership, consistency, and impact. You will be responsible for everything that happens at your site - from the daily numbers to the morale of your team - and you will work closely with the Head of CX EU to shape how the department grows.

Getting Started...

  • Learn our systems, tools, markets, and the way the CX operation runs day to day.

  • Build strong working relationships with your Team Leaders, agents, and key stakeholders across the business.

  • Understand your site's perfo...

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Job Overview

Job Type: Full time
Location: Morley, United Kingdom
Posted: June 14, 2026
Deadline: July 24, 2026