EU SDK Support Engineer (B2B) - PICO

As a world‑renowned VR/AR brand with independent innovation and R&D capabilities, PICO has been at the forefront of the consumer electronic market. We have teams in Northern America, Europe, Japan and South Korea. We are looking for a creative SDK Support Engineer to join us to build our AR/VR team, to develop and lead new optical module development for PICO products.

Responsibilities

• Work with multiple teams within the organization including sales, TPM, and SDK teams to ensure key deliverables of PICO B2B projects are met.
• Take ownership of SDK‑related questions and issues, including troubleshooting, verification of root cause, reproducibility of the issue, reporting of the issue with engineering if necessary, and issue resolution.
• Collect various B2B customer requirements and collate results to share with the Product teams.
• Develop strong cross‑functional relationships with B2B customers, in order to implement optimal integr...