EUC Fulfillment Scheduler

Role Description
Utilization of Service Now dashboard to drive upcoming requests to conclusion.
This includes: New hires, Break fix replacements, Loan devices Refresh, additional devices, and peripherals
The schedular is responsible to ensure that the total number of appointments in each region is manageable by their EUC colleagues
White time must also be a key part of the above, to ensure if needed EUC have the capability to schedule any urgent requests from Cast Members and Customer Management
Collaborate with all EUC teams (as above) to deploy assets promptly and within SLA / KPI
Exceptional communication skills, both verbal and written. The scheduler role has many interfaces, including the EUC TC's, Imager, Logistics, Techs and Supervisors and Managers
Oversight of the end-to-end business need. Stock availability, stock picking, imaging, logistics to scheduling appointment with Cast Member
Excellent tool management. Service Now updates must be complete and a...