EV 2 WheelerTechnician-Punjab

Automobile Technician About the Company: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals, including financial services and cloud kitchens. Role: Automobile Technician Responsibilities: Customer Handling Greet and assist customers with professionalism and courtesy Verify service requests and capture customer feedback Communicate repair updates to customers Diagnosis Analyze and diagnose scooters for necessary repairs Update diagnosis reports in the Workshop Management System Perform and inspect vehicle repairs based on customer requirements System Handling Track customer complaints and update the system in real-time Operate Workshop Management System and ensure adherence Update operational status and ETA in CRM and WMS systems Check scooter health for deep diagnosis in Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter Perform repair and replacement of scooter parts Stay updated on OL...