EV Two-Wheeler Service Advisor - Maharashtra

Job Description: Service Advisor Job Summary We are looking for a customer-focused Service Advisor who will act as a key link between customers and the workshop team. The role involves handling service bookings, understanding vehicle issues, coordinating repairs, and ensuring a smooth service experience while maintaining high customer satisfaction Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments Understand customer concerns and vehicle-related issues Explain service requirements, repair options, timelines, and costs Job Card Preparation & Workshop Coordination Prepare accurate job cards / work orders Communicate repair and maintenance requirements to technicians Ensure proper job allocation to mechanics Advising & Upselling Recommend preventive maintenance and additional services Upsell value-added services, accessories, and extended warranties Workshop Communication Act as a bridge between customers and the workshop team Tra...