Executive Assistant

Our client is an online-only eCommerce retailer operating within the infant sleep category. The business serves customers internationally and works with team members across Australia, the Philippines, and Serbia.

They are now seeking to hire an Executive Assistant & Business Support professional to provide direct support to the General Manager while assisting across supply chain, systems, reporting, and internal process development.

Job/Role Responsibilities

Executive Support

• Manage GM inbox: review inbound emails, categorise by priority, draft responses, and respond on behalf of the GM where appropriate.
• Organise travel itineraries.
• Create onboarding and offboarding checklists for staff.

Records & Documentation

• Coordinate storage and organisation of business records and documentation.
• Develop and maintain structured SOPs and system guides as part of training and knowledge documentation.
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