Executive Assistant - US & AUS Service Businesses

You’ll be the operational backbone between homeowners seeking construction & trade services and our partner contractors across the US and UK.

As an Executive Assistant focused on customer operations, you’ll manage inbound leads, oversee follow-ups, coordinate schedules, and take ownership of customer journeys from first contact through to booked appointments.

This is not a passive admin role. You’ll be managing processes, juggling multiple priorities, and ensuring nothing falls through the cracks, while delivering a high-touch customer experience.

Why This Role Is Perfect for You

• This role offers the ideal blend of structured performance targets and genuine ownership.
• Stay-at-home parents will appreciate the flexibility and professional re-entry with full training and clear systems. Experienced admin and EA professionals can leverage their organisational strength, multitasking ability, and process mindset while expanding into customer s...