Executive, Branch Support Admin

About you

CARSOME is looking for a qualified Branch Admin Support to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for branch operation team.

Your day-to-day


+ Assist customers with MYEG for road tax documentation and processing.

+ Call customers to remind them of insurance renewal dates and provide necessary assistance.

+ Assist customers in signing HPA (Hire Purchase Agreement) documents.

+ Conduct finance checking to cross-check unknown payments and discrepancies.

+ Follow up with customers and the finance team on refund cases.

+ Guide customers through the thumbprint process as required.

+ Manage petty cash and submit claims to the finance department.

+ Process vendor payment purchase requisitions/purchase orders (PR/PO) for services such as (JPJ runner and Car Wash ven...