Executive, Branch Support Admin

About you



CARSOME is looking for a qualified Branch Admin Support to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for branch operation team.



Your day-to-day





+ Assist customers with MYEG for road tax documentation and processing.



+ Call customers to remind them of insurance renewal dates and provide necessary assistance.



+ Assist customers in signing HPA (Hire Purchase Agreement) documents.



+ Conduct finance checking to cross-check unknown payments and discrepancies.



+ Follow up with customers and the finance team on refund cases.



+ Guide customers through the thumbprint process as required.



+ Manage petty cash and submit claims to the finance department.



+ Pr...