Executive, Client Services

This role as Executive, Client Services, requires a highly organized and proactive individual with a keen eye for detail and strong client management abilities. You will be instrumental in ensuring seamless service delivery and fostering strong client relationships.

Key Responsibilities:

• Financial Accountability: Diligently follow up on client payments to ensure timely receipt.
• Operational Oversight: Monitor cleaning and other operational activities to guarantee adherence to quality standards and client specifications.
• Team Coordination: Support manpower discipline and ensure team members uphold operational protocols.
• Project Support: Collaborate with the project team to facilitate the smooth implementation of on-site operations.
• Client Relationship Management: Serve as the primary point of contact for clients, proactively managing their expectations regarding operational aspects.
• Account Management: Cultiv...