Executive Club & Loyalty Manager

**Additional Information**

**Job Number** 26025638

**Job Category** Rooms & Guest Services Operations

**Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia, 93100
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management



**JOB SUMMARY**



Loyalty Manager is responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Lo...