Executive, Community Experience

Job Description
At GetGo, our vision is to build a world where everyone can move around freely and sustainably. As we continue to expand our geographic reach and champion sustainability, we are looking for those ready to join us on a ride in creating a meaningful future of mobility.
We are looking for a community-focused professional to join our Customer and Service Excellence team, supporting the GetGo Singapore community. In this role, you will act as a bridge between the GetGo community and various business functions—including Operations, Marketing, Enforcement, Tech, and Customer Service—while adopting a data-driven and community-centric approach to build and nurture hundreds of thousands of customers throughout their journey with GetGo.
How You Will Make An Impact
Provide excellent customer service to GetGo's customers
Share clear and accurate information when attending and responding to queries on GetGo's official communication channels, including but not exclusive...