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Executive, Concierge

Manulife
Full time Singapore, Singapore Baggage Porters, Bellhops, and Concierges
Posted:
June 05, 2026
Location:
Singapore, Singapore, Singapore

Job Description

The incumbent will be responsible for the case management of pre/post sale service transactions. Supports Operations to ensure a smooth, timely, and positive service experience for the Financial representatives and clients for new submissions and existing policies
 

Position Responsibilities:
 

1. End-to-End Case Management

  • The Case Manager is responsible for overseeing the end-to-end service aspects throughout the case lifecycle (pre- and post-sale)
     

    • Pre-sale:

  • The Case Manager will mainly liaise with the Financial Representatives, Business Development Managers, New Business & Underwriting and Legal & Compliance teams to assist with understanding and gathering of required financial and medical documents, underwriting requirements and other necessary documents, especially critical for policy issuance. Responsible for ongoing and proactive status updates.
     

    • For HNW Business:

  • Regular case discussi...

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    Job Overview

    Job Type: Full time
    Location: Singapore, Singapore
    Posted: June 05, 2026
    Deadline: July 15, 2026