Executive, Credit Control

Responsibilities

Manage Corporate and Insurance accounts, including billing submission, Statement of Account (SOA) issuance, and ensuring timely collection within credit terms.

Monitor ageing reports and follow up on outstanding, short, or delayed payments to meet collection targets.

Investigate non-payment cases and escalate potential bad debts, slow payers, or disputed accounts to management.

Prepare and maintain financial documentation including discount adjustments, write-offs, bad debt listings, and audit confirmations.

Perform daily bank reconciliation, identify debtor payments, and ensure accurate receipt issuance in compliance with audit requirements.

Liaise with Insurance/TPA/MCO clients on billing enquiries, reconciliation matters, procedure codes, and credit facility applications.

Support Business Office operations by assisting with patient enquiries, complaints handling, and frontliner support during peak perio...