Executive Customer-Focused Operations Director

A leading global technology company based in Monterrey is seeking a Customer Focused Team Director. This role involves managing a large customer-focused team and ensuring overall business responsibility for customer satisfaction and loyalty. The ideal candidate will have extensive experience in program management and operations, comprising 11-14 years in relevant roles. A Bachelor's degree in a related field is required. The role demands strong leadership and communication skills, as well as the ability to implement lean principles effectively.
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