Executive - EMR Support

Description

Business Unit:
PrognoCIS, developed and serviced by Bizmatics Inc., is a comprehensive Electronic Health Records (EHR) software solution tailored to meet the unique workflow needs of specialty clinics. As a proud member of the Harris Computer family, Bizmatics brings the strength of several hundred dedicated professionals to the healthcare technology space..

Job Summary:

We are seeking a passionate and experienced individual to join our Customer Service department as an EMR Tech Support Executive (Tier 2). In this role, you will be responsible for providing technical support to US-based doctors and clinical staff, addressing their concerns with professionalism and efficiency. You will play a key role in ensuring smooth operations of our EMR (Electronic Medical Records) application by troubleshooting issues and coordinating with internal teams for timely resolution.