Executive - Experience Designer (Customer Journeys & Insights)

Mercedes-Benz Singapore
At Mercedes-Benz, we don't just deliver products — we design how people experience the brand. Every interaction matters. From the first moment of discovery, to ownership, to everything that happens in between. As we continue to evolve our Customer Excitement (CX) approach, we are looking for someone to help us answer a simple but powerful question: Are we truly delivering an experience that customers remember — and come back for This role sits at the heart of how we design, measure, and improve our customer journeys. It is built for someone who understands that great experiences don't happen by chance — they are intentionally crafted, tested, and refined.
Why join us At Mercedes-Benz Singapore, we are constantly rethinking how we engage our customers — not just through products, but through experiences that stay with them. This role offers the opportunity to shape how we design those experiences, working closely with teams across the business to bring them...