Executive Floor Agent

**Job Identification:** 207081
**Job Category:** Guest Services, Operations, and Front Office
**Job Schedule:** Full time

**Exceptional Hospitality Starts with You**

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will handle check-ins, special requests, and VIP services, ensuring that each guest’s stay is tailored to their preferences. As an **Executive Floor Service Agent** , personalized service to guests staying on the executive floor – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

+ **Guest Service Excellence:** Deliver personalized check-in/out for VIP and executive guests. Anticipate and respond to guest needs with professionalism and discretion.
+ **VIP Services & Special Requests:** Coordinate dining, transport, ...