Executive Housekeeper

1. Operational Excellence

• Supervise daily housekeeping operations across assigned floors, ensuring cleanliness, ambience, and presentation match Roswyn’s luxury-lifestyle standards.
• Conduct meticulous inspections of guest rooms, suites, and public areas; follow up promptly on deviations.
• Oversee room assignments, prioritizing arrivals, departures, and special requests in coordination with Front Office.
• Ensure seamless room readiness that supports a smooth guest journey and hotel flow.
• Liaise with Laundry to maintain consistent linen quality and par levels.

2. Guest Experience & Service Culture

• Respond to guest requests with grace, efficiency, and a warm personality reflective of Morgans Originals service ethos.
• Ensure VIP arrivals and special occasions are executed with thoughtful, signature touches.
• Anticipate guest needs and ...