Executive - Import Customer Service & Documentation

Executive - Import Customer Service & Documentation

Department: Imports

Location: Malaysia

Experience required: 3 - 5 years

Executive – Import, Customer Service

Department:

Customer Service

Grade:

C

Reporting to:

Assistant Manager - Customer Service and Documentation

Direct reports:

None

Job purpose:

· The primary role of the Import Customer Service Executive is to effectively handle the front facing end to end activities of the Import cycle and all the relevant interactions/ correspondence with Customers/ internal Stakeholders relating to Booking Release, SI updating, Invoicing, BL release, Loading Delivery status etc. This role reports into the Asst Manager CS/ Documentation.

Main tasks and responsibilities:

Customer Relations

· Core responsibili...