Job Description
JOB SUMMARY
Support the product design and implementation strategy of EPF's product offerings by translating policies and customer insights into conceptual design and continuously identify and analyse product enhancement initiatives.
JOB RESPONSIBILITIES
1.Identify product and service enhancement opportunities, analyse customer needs, design products, services, and solutions that align with organisational strategy, market dynamics, and customer expectations.
a) Conducts market research, competitor analysis, and in-depth internal data analysis to identify opportunities.
b) Develops basic design concepts and proposed business solutions.
c) Aligns proposals with defined objectives and customer expectations.
2.Use knowledge on product, process, systems and policy to strategise product enhancement initiatives.
a) Interprets and advice on the product changes within the department.
b) Provides advisory to internal and external ...
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