Executive, Remittance Inward

About the role

We are seeking a detail-oriented Executive, Remittance Inward at iCIMB (MSC) Sdn Bhd in Kuala Lumpur. In this full‑time position, you will be responsible for processing remittance transactions received from CIMB Group & corresponding agents in accordance with the Bank’s & Internal Memo with zero defects, within stipulated time as per service level agreement.

What you'll be doing

Compliance & Customer Service

• Ensure same day delivery processing time for Remittance products from submission time until completion of processing.
• Ensure compliance to Remittance Policy, Manual & Guidelines and SLA.
• Ensure the following are met upon processing of customer’s application: funds are sighted, screening application, confirm to bank's policies, procedures and guidelines, to perform AML and escape to business unit if required.
• Escalate to business unit (Remittance (REM), Wealth Management Operation (WMO) & ...