Executive Secretary

Job Description

Primary Responsibilities

• Assist the General Manager in the day-to-day operation of the hotel as required.
• Duties also include handling the calendar and administration assistance for the Hotel Manager.
• Schedule and arrange all appointments for the GM.
• Prioritize all telephone calls and in-person external and internal visitors.
• Handle all incoming web-site comments/inquiries.
• Arrange all VIP reservation requests and associated amenities.
• Compose correspondence for the GM, such as welcome letters, guest follow-up letters, etc.
• Assist the GM in his/her public service role by keeping files up-to-date for the various committees and boards he/she participates on.
• Schedule all department and division heads for regular meetings with the GM.
• Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. Hotel Vision, ...