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Executive Technical Support - ANZ & ASEAN

Scicom
Full Time Kuala Lumpur, Federal Territory of Kuala Lumpur Information and Record Clerks
Posted:
June 06, 2026
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

Job Description

Responsibilities of the Role:

  • ETS must have native proficiency in written, read and spoken English.
  • ETS will render the following service for Enquiry calls.
  • Technical Support for devices.
  • Manage complaints and feedback.
  • ETS would need to address complaints from caller up to his/her empowerment.
  • ETS is to capture all relevant caller information and feed it into the CRM.
  • ETS is to work on ad hoc tasks assigned by his/her superior provided that it does not go against the company policy.
  • Fluency and comprehension in the language requirements for the specific point of sale (spoken and written), as verified by a Buyer-approved formal test.
  • Accent neutral verbal communication as verified by a Buyer-approved formal test.
  • Verbal communication skills: strong spoken grammar; able to ask appropriate questions and demonstrate empathy in tone; can communicate with appropriate se...

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    Job Overview

    Job Type: Full Time
    Location: Kuala Lumpur, Malaysia
    Posted: June 06, 2026
    Deadline: July 16, 2026