Executive - Transport Coordinator

Key activities

Overall goals / Typical measures

Customer

- business roles: External

Ensure smooth operations and service delivery to internal and external customers for respective work stream

Customer satisfaction and smooth service delivery

Stakeholder

- business roles: Internal

- functional roles: External

- Day to day responsibility towards track & trace work stream

- Responsible for tracking of delivery based on the TAT between DHL & Transporters / Customer

- Responsible for getting POD scan copy from Transporters

-  Recommend solutions and suggestions for improved performance based on internal and external customer feedback