Executives-Customer Care Voice-Inbound

EXL
Full-time Pilipinas, Pilipinas Other-General
Posted:
February 24, 2026
Location:
Pilipinas, Pilipinas, Philippines

Job Description

Description
  • Generic candidate requisition for all BPO requirements in ALA.
Responsibilities
  • Interact with customers and provide them with information and assistance.
  • Create, manage, and drive closure on service requests.
  • Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.  
  • Typically handles straightforward problems/issues and refers more complex issues to senior staff.  
  • Provide excellent customer service by focusing on providing a great experience.  
Qualifications
  • With at least one (1) year international voice BPO experience 
  • Good or above average English communications skills
  • Strong customer orientation skills 
  • Amenable to work onsite

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Job Overview

Job Type: Full-time
Location: Pilipinas, Philippines
Posted: February 24, 2026
Deadline: April 05, 2026