Executive/Senior Executive, IT Support

The IT Executive is responsible for providing end-to-end end-user computing (EUC) and onsite IT support for the Kulai office. This role ensures stable daily IT operations, effective user lifecycle management, and compliance with IT and information security policies in a fast-paced and dynamic working environment.

The successful candidate will be adaptable, hands‑on, and service‑oriented, with the ability to respond quickly to changing business needs while maintaining operational discipline, security standards, and service quality.

Key Responsibilities

End-User Support & Operations

• Provide onsite and remote technical support for end users, including hardware, operating systems (Windows/macOS), Microsoft 365 applications, VPN, Wi‑Fi/LAN connectivity, and collaboration tools (e.g., video conferencing, VoIP).
• Execute end‑to‑end onboarding and offboarding processes, including device preparation, system configuration, and user access ...