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Existing Business Administrator

Oliver James
Full-time Dublin, County Dublin Operations Specialties Managers
Posted:
June 07, 2026
Location:
Dublin, County Dublin, Ireland

Job Description

About the role


  • Take responsibility for all interactions with our customers, to include but not limited to telephone/email/written queries from customers and brokers, and ensure they are dealt with accurately and efficiently, whilst adhering to the company's procedures.
  • Ensure telephones are answered and customers are dealt with courteously and promptly with the highest level of Customer Service.
  • Process administrative documents to set standards and service level agreements and ensure records of same are kept in accordance with company policies.
  • Ensure all activities are carried out in accordance with Treating Customers Fairly principles and the Consumer Protection Code.
  • Plan and organise own workload to ensure an efficient service.
  • Record and resolve any expressions of customer dissatisfaction in line with company procedures. Refer customer complaints in line with company procedure.



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    Job Overview

    Job Type: Full-time
    Location: Dublin, Ireland
    Posted: June 07, 2026
    Deadline: July 17, 2026