Exp CX Training Professional

Purpose of the Job

Provide technical training to end users & customers (channel partners, system integrators, distributors, etc.) or internal field service professionals.

2. Principal Responsibilities

+ Set up structured training schedules, on a quarterly cycle, to be conducted within the assigned region.
+ Deliver technical training Building Management System products (DDC, Field Devices and Supervisors) in person face to or virtual delivery.
+ Keep records of all trained participants along with up-to-date contact details that can be used on tech calls and bulletins etc. using the MYHBU LMS platform.
+ Consult with sales, offering and technical support to ensure that training demands are addressed appropriately, promptly and that up-to-date information is passed to attendees.
+ Keep in contact with key customers through sales to ascertain their training needs, review training requirements and make sure that they are fully conversant wit...