Job Description
Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.
Job Title Expense Management Consultant
Reporting To Service Delivery Manager – Expense Management
Key Responsibilities
Client Service Delivery
To develop relationship with clients and assignees
To set up Client and Assignee files in system
To understand and administer clients’ policies
To manage Client EM and own mailboxes to the highest standard and respond to queries and requests within 24 hours
To resolve client, assignee and third party queries per agreed service level agreements
To ensure any issues are promptly escalated where appropriate and that corrective action is taken
To audit claims and invoices for accuracy and approve per client policy
To add...
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