Experience Design Research Lead — Hybrid

A leading financial services company in Canada seeks a Manager of Experience Design Research to lead and elevate a high-performing team. This role requires a strategic leader adept at combining qualitative and quantitative insights to enhance customer experiences across digital platforms. Candidates should possess over 5 years of experience in UX/CX research, and a strong ability to connect customer pain points with business outcomes. This position offers a hybrid work model with substantial support for employee wellbeing and development.
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