Experience Manager at Sephora Canada

Lead operations for the Beauty, Skin, and Fragrance Studio at Sephora Canada in Vaughan, Ontario. Develop teams, manage daily studio activities, and enhance client experiences through innovative technology.
As an Experience Manager at Sephora Canada's Colossus location, you'll oversee a vibrant team dedicated to exceptional service in the beauty space. This role emphasizes training and managing staff, ensuring smooth daily operations, and implementing visual merchandising standards. Your ability to create a cohesive team and optimize service delivery will directly impact client satisfaction and sales success.
Key Responsibilities:
• Develop and manage daily studio operations and team performance
• Train studio coordinators to ensure effective service management
• Leverage technology to enhance the in-store client experience
• Manage online reservation systems for beauty advisor scheduling
• Support visual merchandising and maintain a clean sales floor
Requiremen...