Experienced Call Center Manager

The Sydney Call Centre
Full-time edwardsville, ns Human Resources
Posted:
May 27, 2026
Location:
edwardsville, ns, Canada

Job Description

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for an Experienced Call Center Manager to oversee ...

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Job Overview

Job Type: Full-time
Location: edwardsville, Canada
Posted: May 27, 2026
Deadline: July 06, 2026