Experienced General Manager Transforming Travel Agency Operations

Step into a leadership position as a General Manager in the travel industry. Lead a dedicated team, implement customer-centric solutions, and expand operations across Canada seamlessly.
This role is ideal for professionals with a minimum of 5 years in senior management, particularly within travel or customer service sectors. You will be responsible for daily operations, team leadership, and enhancing customer experiences while fostering a culture of accountability. Your strategic focus will guide the expansion of offices across Canada.
Key Responsibilities:
• Lead a team of 10+ in sales and service
• Manage daily operations and attend to customer issues
• Create processes that improve customer experiences
• Oversee hiring and team development initiatives
• Spearhead new office launches across the country
Requirements:
• At least 5 years of senior management experience
• Background in team-based operations and performance management
• Strong communicatio...