Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)

Are you ready to make a difference in patient lives from the comfort or your own home? In this position you will be providing exceptional customer service to assist patients with their medical bills via phone. We pride ourselves on one call resolution and provide career growth to those who want to excel.

The hours are as follows with NO weekends required;

+ 930am-6pm Monday through Thursday

+ 830am - 5pm Fridays

+ Training is 6 weeks with hours from 8am-430pm Monday-Friday

The position also offers Health Insurance and paid time off.

GENERAL SUMMARY:
Responds to patient inquiries regarding healthcare accounts receivables across a multi-facility integrated healthcare delivery system, which includes all hospital and
professional billing associated with Henry Ford Health inpatient hospitals, outpatient clinics, laboratory, radiology and employed physicians. Communicates effectively with patients, colleagues, provid...